Here are some things that you should check before shopping with any online retailer.
Shipping Policies
Need the shoes in a hurry? Be sure to check the site's shipping policies to see how long it will be before you receive your delivery. Also pay particular attention to whether or not the item, color and size you want is in stock -- it's sometimes easy to miss text indicating that an item is on backorder, or being pre-ordered.Shipping Prices
Several online shoe stores offer free shipping, but it should never be taken for granted. Check the site's shipping prices and methods to find out whether their prices are really as good as they look. While you can find some great deals online, if shipping adds too much to the price, you may be better off to find the item locally.Return Policies
Even the easiest return process can still be a hassle. Before buying from any site, make sure that you can return the shoes, and find out how long you have to do so. Also verify who pays for return shipping (some sites include a free return label), what shipping method can be used, and whether or not you'll be issued a full refund or a store credit. Some sites have different policies on sale items than they do on regularly priced items, so it's also worth looking into what items are eligible to be returned.Customer Service
My favorite online shoe stores are the ones with the best customer service. If it's the first time you're ordering from a site, check for a customer service email address, or better yet a phone number, so that any concerns you have can be answered by an actual person. While it's best to check online for policies before calling with all of your questions, you'll want to know that should any issues arise, someone will be available to handle them quickly.The following page has detailed information on a few online retailers of kids' shoes that may be worth a look.
Shoe Stores for Kids
